Reviews

We hired a bassinet and play gym for our holiday in Queenstown and found the whole experience from booking online to pick up and drop off of the gear so easy and great value. I will definitely use again when we travel down next time!

Always wonderful service, so helpful and even managed to seamlessly change over our seats on pickup when they found the ones I selected weren’t suitable for our vehicle. Highly recommend

Lucy and the team are remarkable. We were in desperate need of a reliable baby seat after our car rental company provided a seat from the 1950s and failed to install it properly. It was a disgrace. So we called Tots on Tour and they provided a seat and installed within the hour. Luckily their office is close to the car rental hub. Amazing service. Great value. Would highly recommend. Do not trust your car rental company. Get the seat and installation from Tots on Tour.

Fantastic service, they've thought of everything right down to toy hire (which is SO required for the younger kids!). Communication was wonderful, especially when I needed to add additional items last minute. Process was easy to drop items back off, too. Prices not unreasonable. Save yourself the hassle of bringing prams etc on the plane and use these guys!

We had a really great experience using Tots on Tour for our trip to Queenstown this weekend. Communication leading up to the trip was great. We added a pram on to our booking without a fuss. Car seats were installed safely to our hire car before arrival and we were able to go straight to our accommodation without a fuss. Pram was in excellent condition and waiting for us in the car, and drop off for that was easy and close to the airport. Car seats were picked up from the hire car company after we departed. Smooth experience, highly recommend and will use again next time. 

Fantastic experience & service.

We recently used TOT for our family holiday to Queenstown! It was a breeze from the get go. Spoke with Lucy about which seat would be best for us as coming from Australia. Then it was installed & ready to go when we arrived at airport! (Love the key ring just in case we needed help)!
The seats were well maintained & looked in good order. As always I had a look over install to ensure I was happy & it was perfect! (I was able to familiarise myself with the seat online as I picked which one when booking)!

Return was easy we just returned our car & it was collected!

Amazing experience & will definitely recommend to anyone needed car seats out of Queenstown!
Thank you for making our holiday just that little bit easier with kids!

Really helpful in arranging in install of 2 car seats which were of excellent quality for safety standards. Easy drop off system, with a super friendly dog!

Really great service and great products. All the items were dropped off and picked up from our accommodation and the communication was good as well. Really easy to use and made travelling with a baby and toddler much easier!

We got into a pickle with our car rental baby car seat. I contacted Tots on Tour late in the day but they replied very quickly and had a seat ready and waiting for me the next day at 10am. It was clean and in perfect condition. It was installed for us and was such a life saver for our trip!

Hiring through these guys was so seamless. The car seat was fitted prior to our arrival and cot already in vehicle. Return location is convently located near the airport. Using this service was more reliable than booking a car seat through the rental car company.